How Paxer audits a bill
You add a bill. Paxer checks every charge against your plan and against regional prices, flags what looks wrong, and drafts the dispute letter you send.
A worked example
An ER bill. Illustrative only, not a real patient.
The bill
What Paxer finds
Duplicate charge
The same CT scan appears twice on the same date for the same amount. A service performed once should be billed once.
Cost-share miscalculation
Coinsurance was applied before your deductible was met, inflating what you were asked to pay.
Surprise / balance bill
The out-of-network ER physician billed above your in-network cost-share, a likely No Surprises Act violation.
Benchmark overcharge
The facility fee is well above the regional median for the same code.
Then Paxer drafts the letter. It cites each finding and the math in plain language. You review and edit it, download the PDF, and send it to your provider or insurer. Paxer tracks the response deadline and reminds you. When money comes back, you log the recovery against the case.
Common questions
- How much does Paxer cost?
- Your first bill audit is free. After that, Paxer Plus is $19/mo: a flat subscription (not a contingency fee) that covers unlimited audits and dispute letters. You keep 100% of anything you recover, and can cancel anytime.
- Will Paxer contact my provider or insurer for me?
- No. You stay in control. Paxer drafts the dispute letter; you review it and send it yourself, so nothing goes out without your say-so.
- What kinds of errors does it find?
- Duplicate and unbundled charges, cost-share miscalculations, balance and surprise billing, and upcoding or charges above the regional benchmark. The worked example above shows several of these on one ER bill.
- Is my information secure?
- Your documents are private to your account and never shown to other users. See our Privacy Policy for how your data is handled.
- Is this legal or medical advice?
- No. Paxer is a tool to help you review your own bills. Estimates are not guarantees, and dispute letters are drafts you review before sending.
- What if my dispute isn’t successful?
- Your Paxer Plus subscription is the same flat price either way. Paxer never takes a cut of recoveries, and dispute outcomes are never guaranteed.